Payment Policy

All orders placed through coofandygg.shop are charged in United States dollars (USD). Where required by applicable law, sales tax and other applicable taxes will be calculated and added to the order total. Tax-free checkout is not guaranteed for every order or customer.

Payment Processing

Payment transactions are processed through Shopify and the payment services available through the checkout system. We do not request or require customers to send complete credit or debit card numbers by email, telephone, or other support channels.

For your security, never provide full card information when contacting our Support team.

Cancellations, Refunds & Payment Reversals

An order may be cancelled when the cancellation request is received before shipment. Once an order has been dispatched, any refund or payment reversal is handled according to the terms of our Refund Policy.

When a refund is approved, the funds are returned to the original payment method. Please allow approximately 5–10 business days for the refund to be processed and sent. Your bank or card issuer may require additional time before the credit appears on your account.

Payment Verification

Customers must be authorized to use the payment method submitted at checkout and are responsible for providing accurate billing information.

Depending on the payment method and checkout process, a temporary authorization or verification hold may appear. An order may be declined, delayed, or cancelled if payment authorization fails or if the transaction raises security or fraud concerns, contains inconsistent information, or cannot be completed because the requested merchandise is unavailable.

Accepted Card Types

Depending on availability at checkout, eligible cards may include:

  • Visa

  • Mastercard

  • Maestro

  • American Express

  • JCB

  • Diners Club

  • Discover

The payment methods shown during checkout are the methods currently available for the transaction. Successful use of a particular card also depends on authorization from the card issuer and the applicable controls of the Shopify checkout system.

Payment or Billing Questions

If you have a question about a charge or payment, contact us using the information below and provide your order number when available.

For your protection, do not send your full credit or debit card number, security code, or other complete payment credentials through email or other support messages.

Email: Support@coofandygg.shop
Phone: +1 (323) 486-9275

Merchant Information

Store Operator: coofandygg.shop
Support Email: Support@coofandygg.shop
Telephone: +1 (323) 486-9275
Business Address: 4567 Sunset Boulevard, Suite 200, Los Angeles, CA 90028, United States.